FAQs

Please visit our Ski Size & Buying Guide page to get a detailed explanation.

We carry a wide variety of replacement parts that can help get you back on the mountain… Any of our authorized retailer partners will be able to assist with the purchase of compatible parts. Visit the link below to find a dealer near you. We can assist with narrowing down the right part for your product. Simply send a picture of your product to service@head.com and we will reply with the item number that will need to be ordered or further instruction.

https://www.head.com/en_US/store-locator-us/

Even if not being used, skis are still subject to environmental influences (air humidity, UV rays). That’s why it’s important to maintain your skis in the off-season.

First off, make sure your HEAD skis are completely dry. Clean them with an appropriate cleaner (wax remover). Small damages in the ski surface should be repaired using a repair candle before storing your skis.

Rusty spots on the edges should be removed to avoid rust spreading further.

Afterwards the skis should be waxed with a hot basic wax. Be sure to apply a light layer of wax on the ski edges as well. This will help prevent new rust from occurring.

Skis should be stored in a dry place at a constant temperature. You can safely store your skis laying down or standing up, but not on the base.

To make the Brake–binding identification as easy as possible, we are using a color coding system. In addition to the standard product labels of the spare Brakes, a color-letter code is affixed on the Brake boxes (single and master packaging). All bindings packaged without Brakes will come with a similar sticker. Example For a binding with a red sticker [A], will pair with a Brake that is marked with a red sticker [A] in the proper width. The segmentation and color coding system can be found below. The nomenclature of all HEAD/TYROLIA Brakes is standardized and includes all basic information. This nomenclature consists of a clear name, a number that defines the maximum ski width at the mounting point and a letter that specifies the Brake cluster.

Warranty: HEAD manufactures premium quality equipment. In the rare case that a manufacturing defect is present, HEAD will repair or replace the defective item with the same (or a similar) model for the original purchaser. Problems resulting from (but not limited to) misuse and impact damage (from rocks, gates, boxes, rails, concrete floors, etc.) will not be covered. Damage from improperly mounted bindings will not be covered. Proof of purchase from a HEAD USA authorized dealer or an invoice from HEAD USA is required.