Notice of Financial Incentive and Loyalty Program (Club HEAD)

California’s Notice of Financial Incentive

Summary

From time to time, we may offer certain benefits and rewards to those consumers who have opted in to Club HEAD, our loyalty program (the “Program”). Such benefits may include the following:

  1. Free delivery
  2. Gifts or giveaways
  3. Early, exclusive or extended access to sales and discounts
  4. Early, exclusive or extended access to new products or collaborations
  5. Access to events
  6. Birthday gifts (if you provided your date of birth upon registration to the Program)

Material terms: Participation in the Program requires you to create an account and agree to the terms and conditions for the Program.

Description of material terms, including the categories of personal information:When you opt in to the Program, we process the following categories of personal information:

  • First and last name
  • Email address
  • Shipping address
  • Password
  • Confirmation that you are at least 18 years of age or any other applicable age of legal majority
  • Confirmation that your parent or legal guardian consents to your participation in the Program (if required)
  • Date of birth (day and month) (if provided)
  • Current value accrued under the Program
  • Total value of and the products purchased as a member of the Program
  • Benefits received
  • Returns and refunds relating to products purchased as a member of the Program
  • Account activity with regards to compliance with the terms and conditions for the Program and products purchased as a member of the Program

How to sign up:

Participation in the Program is voluntary, but requires your opt-in consent. To join the Program, go to www.head.com/club-head, follow the prompts to create a customer account and tick the box marked "Terms & Conditions". You will be required to provide your first and last name, email address, shipping address and password. After registering for the Program, you will receive an email to the email address you have provided asking you to confirm your registration. After you have confirmed your registration, your membership will be activated. By signing up, you consent to our collection, use, sale, sharing, and processing of your personal information.

Right to withdraw:

You may withdraw from the Program at any time by unticking the box marked "Terms & Conditions" in your customer account or by writing to us at askus@us.head.com. If you deregister from the Program, your customer account will be deactivated immediately (or within two business days if you sent us an email with your request to deregister from the Program). Following deregistration, your entire customer account will be permanently deleted , at which point all value accrued becomes void.

Value of financial incentive:

The value of the benefits provided varies as individuals take advantage of the benefits and rewards offered via the Program to different degrees. We estimate that the value of consumers’ personal information provided in connection with the Program is equivalent to the relevant expenses related to the collection and storage of that personal information. Any difference in price or benefits provided to customers who participate in the Program is reasonably related to the value of the personal information provided, taking account of the fact that the primary purpose of our promotions is to offer discounts and other benefits to our loyal customers.

Club HEAD Disclosures for Colorado Consumers

The purpose of this section is to notify Colorado consumers about how we use personal information in connection with Club HEAD, our loyalty program (the “Program”).

The chart below identifies the categories of personal information that we collect, sell, or process for targeted advertising, and the third parties who receive these categories of personal information in connection with the Program.

Categories of personal information Third parties
First and last name

Email address

Shipping address

Password

Confirmation that you are at least 18 years of age or any other applicable age of legal majority

Confirmation that your parent or legal guardian consents to your participation in the Program (if required)

Date of birth (day and month) (if provided)

Current value accrued under the Program

Total value of and the products purchased as a member of the Program

Benefits received

Returns and refunds relating to products purchased as a member of the Program

Account activity with regards to compliance with the terms and conditions for the Program and products purchased as a member of the Program
IT service providers and/or providers of data hosting or data processing or similar services, including Virtuagym B.V., Amstelplein, 6-38, 1096 BC Amsterdam, The Netherlands;

Other service providers and providers of tools and software solutions who also support us in providing our services and work on our behalf (including providers of marketing tools, marketing agencies, communication service providers and call centers);

Group companies of the HEAD Group (a list of our group companies to which personal data is transmitted can be found here) for contract performance, based on an existing legitimate interest and fulfilment of legal obligations;

Additional third parties who are involved in fulfilling our obligations to you (for example, parcel service providers for the shipment of benefits to you, payment service providers for payment processing in the online store, and banks for payment processing);

Other external third parties to the necessary extent (for example, auditors, insurance companies if an insured event occurs, and legal representatives should the situation arise);

Officials and other public offices to the extent required by law (for example, tax authorities)

The chart below identifies our loyalty program partners and the benefits provided by each partner.

Loyalty program partner Benefits provided
Partner businesses Enhanced or additional rewards or discounts

Right to delete

You have the right to delete your personal information associated with the Program by deregistering from the Program. You can deregister at any time by unticking the box marked "Terms & Conditions" in your customer account or by writing to us at askus@us.head.com . If you deregister from the Program, your customer account will be deactivated immediately (or within two business days if you sent us an email with your request to deregister from the Program). Following deregistration, your entire customer account will be permanently deleted , at which point all value accrued becomes void; at this point, we will be unable to link your benefits to you, and therefore you will be no longer be able to receive benefits from the Program.