Customer Service

If you have any questions, comments or complaints relating to your ordered goods, please contact us based on the division below:

HEAD (Europe)

Attention of: Customer service
Wuhrkopfweg
A-6921 Kennelbach, Austria
E-Mail: service@shop.head.com
Phone: 00 800 10103030

Customer Service Hours (CET):

  • Monday–Thursday: 9:00 AM – 12:00 PM & 1:30 PM – 4:00 PM
  • Friday: 9:00 AM – 11:30 AM

    • MARES S.P.A.

    Attention of: Online customer service
    Salita Bonsen 4
    I-16035 Rapallo, Italy
    E-Mail: contact@mares.com
    Phone: +39 0185 2011

    HEAD PENN RACQUET SPORTS

    Attention: Customer Service
    306 S. 45th Avenue
    Phoenix, AZ 85043
    USA
    E-Mail: askus@us.head.com
    Phone: 1-800-289-7366 option 2

    HEAD (CANADA)

    Attention of: Customer service
    935A Southgate Drive, Unit 4
    Guelph, Ontario N1L 0B9
    Canada
    E-Mail: askus@ca.head.com
    Phone: 1-800-265-7257