ReturnsYou can use the form below to create a return request.Return formFAQs – Withdrawal & Returns at HEADHow long can I withdraw my order?How do I exercise my right of withdrawal?What do I need to bear in mind when returning items?Are returns free of charge for me?What happens to free products from promotions in the event of return?Who is liable for loss of value?When and how will I get my money back?Can I exchange products?In which cases is withdrawal excluded?