Customer Service

If you have any questions, comments or complaints relating to your ordered goods, please contact us based on the division below:

HEAD Japan Co., Ltd.

Attention: Customer Service
1-44-10-3F Sekiguchi Bunkyo-ku
Tokyo 112-0014
Japan
E-Mail: sales@jp.head.com
Hours: Mon–Fri: 10am–12pm + 1.30pm–5:00pm (local time)
お問い合わせメールは可能な限り3営業日以内に返信をさせていただきます。（遅れることもございます。何卒ご了承ください。）

HEAD (EUROPE)

Attention of: Customer Service
Wuhrkopfweg
A-6921 Kennelbach, Austria
E-Mail: service@shop.head.com
Phone: 00 800 10103030

Hours: Monday to Thursday: 9am–12pm + 1.30pm–4pm (CET)
Friday: 9am–11.30am (CET)

MARES S.P.A.

Attention of: Online Customer Service
Salita Bonsen 4
I-16035 Rapallo, Italy
E-Mail: contact@mares.com
Phone: +39 0185 2011

HEAD PENN RACQUET SPORTS

Attention: Customer Service
306 S. 45th Avenue
Phoenix, AZ 85043
USA
E-Mail: askus@us.head.com
Phone: 1-800-289-7366 option 2

HEAD (CANADA)

Attention of: Customer Service
935A Southgate Drive, Unit 4
Guelph, Ontario N1L 0B9
Canada
E-Mail: askus@ca.head.com
Phone: 1-800-265-7257