HEAD Endure Pro Tennis Shoe – Performance Fit Guarantee

In order for you to feel confident in your purchase and to ensure that your new shoes are comfortable and fit your feet, HEAD USA, 306 S 45TH AVE, Phoenix, Arizona 85043, United States, (“HEAD”, “we”) is offering a Performance Fit Guarantee (the “Guarantee”) on the HEAD Endure Pro Tennis Shoe (Endure Pro, model #273025, #273035; and Endure Boa #273005, #273015; hereinafter collectively referred to as the “Shoe”).

If the Shoe is not the right fit for you, you can return it for a full refund as set out below.

1. Scope

This Guarantee only applies to purchases of the Shoe on www.head.com in the US.

This Guarantee, further, does not apply to Shoes purchased through outlet or clearance sales.

This Guarantee applies to the original purchaser only and is not transferrable.

2. Guarantee Period

This Guarantee is valid on purchases made between July 17, 2025 through September 30, 2025 (the “Guarantee Period”).

3. Guarantee Eligibility and Return Process

You can take the Shoe to the court to test it and see if it fits your foot. Should it turn out that the Shoe is not the right fit for you and you bought it during the Guarantee Period, you can return it within the first 30 days of the date of purchase – no questions asked.

Simply contact our Customer Service team at askus@us.head.com and provide proof of purchase (e.g., your order confirmation showing the model number, date of purchase, and purchase price). Our team will review your request to determine if it falls under the terms of our Guarantee.

If approved, we will issue a prepaid return label for your convenience and refund the purchase price within 30 days of receiving the returned shoes.

HEAD reserves the right to reject claims under this Guarantee in case of fraud or abuse.

This Guarantee is valid for one return per purchase only.

HEAD HEREBY DISCLAIMS FOR ITSELF ANY GUARANTIES, EXPRESS OR IMPLIED, EXCEPT AS SPECIFICALLY SET FORTH HEREIN, INCLUDING WITHOUT LIMITATION, THE GUARANTEES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, AND GUARANTEES BASED ON COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OR TRADE.

IN ADDITION TO THIS GUARANTEE, YOU ARE ENTITLED TO STATUTORY WARRANTY CLAIMS WITHOUT RESTRICTION.